Free wi-fi

Croydon Health Services NHS Trust has arranged to provide free public WiFi for patients and visitors. This is part of our vision to help improve the experience of patients and their family and friends. You can now access the internet wirelessly and free of charge in the hospital.

Allowing internet access on smartphones, tablets or laptop computers will help people keep in touch with their family, friends and loved ones during what can often be a stressful time.

It will also help provides patients with a way of finding directions, accessing healthcare information, getting details about public transport or just staying in touch with other parts of their life while waiting to be seen or treated.

To log on search for the network (SSID) called "CHS-Guest" or  “NHS Free WiFi” on your device and follow the instructions on screen.

Access to WiFi services

• This message explains the basis of which the service is offered. It also sets out information about privacy and the terms of use.

• Croydon Health Services NHS Trust IT will take reasonable steps to provide the best Service it can. However you should note that:

  • Croydon Health Services NHS Trust (“the Trust”) does not guarantee that the Service will be available at all times.

  • The Trust does not guarantee that access to WiFi will be uninterrupted, error-free, or free of viruses or other harmful components.

  • The Trust also does not guarantee that the Service will be compatible with your equipment

Web content filtering

• Croydon Health Services NHS Trust’s WiFi service uses a level of web content filtering. This is to exclude racist, violent, pornographic or other offensive content.

• The nature of web content filtering is not foolproof and we accept no liability for any data or content that you access or receive via the Service. Any web pages that are blocked will display a filtering message.

Monitoring and privacy

• The Service is monitored with a secure log of all use, including websites visited, for the purpose of helping to improve the Service and ensure users abide by the Policy and terms of use. Croydon Health Services NHS Trust will not use any personal information in the log for any other purpose, but may disclose such information to other people or organisations where reasonable in relation to the investigation of any suspected or alleged criminal or civil offence and in accordance with the Data Protection Act 1998 and other relevant legislation.

Disclaimer

• Use of the services with your equipment and data is entirely at your own risk, and Croydon Health Services NHS Trust does not accept any liability for any loss of or damage to equipment and data (including, without limitation, indirect and consequential loss) that may arise through the use of the WiFi services.

• Croydon Health Services NHS Trust does not accept responsibility for the privacy or security of your activities. It is your responsibility to provide adequate security for your equipment, including antivirus software.

• The Trust urges you to be cautious when undertaking financial transactions or other transaction online. Online financial transactions are carried out at your own risk and Croydon Health Services NHS Trust does not accept any liability for any loss of any kind (including, without limitation, direct, indirect and consequential loss) that may arise from the use of the services in connection with such transactions.

• Croydon Health Services NHS Trust is not responsible for the safety, security, configuration or integrity of any of your equipment or data used to access the WiFi services.