Our five year objectives

Our objectives are clinically-led and community focused to change the way we deliver care and support our staff with five key priorities, in line with our ambitious five-year strategy for Croydon's NHS.

By 2028, we aim to:

IMPROVING HEALTH & REDUCING INEQUALITIES

  • Tackle deep-rooted health need and inequalities, working closely with local communities and the
    voluntary sector to improve health and wellbeing
  • Take a proactive approach to prevention, early intervention, and providing care closer to home,
    improving access to care in areas of greatest need.

PROVIDING HIGH QUALITY CARE

  • Place patient experience at the heart of everything we do, engaging with local people to learn from
    feedback, improve care and collaborate on plans for future services.
  • Continue to meet or exceed national NHS performance and quality standards to ensure patients
    receive safe, timely care including in our maternity, emergency, planned and out of hospital services.
  • Make the most of the digital technology we already have and adopt new tools to improve care and
    coordination across different health and care providers.

CREATING A GREAT PLACE TO WORK

  • Deliver an ambitious plan to improve Croydon Health Services’ culture, with a focus on inclusivity,
    compassion and collaboration.
  • Building on the national NHS workforce plan, take a long-term view on workforce across the whole
    NHS system, actively recruiting the staff we need now and planning a workforce fit for the future,
    with joined up, multi-disciplinary teams at the heart of our care.
  • Further our investment in training, grow our development opportunities and roll out initiatives to
    promote a positive environment for our talented workforce.

DEVELOPING SUSTAINABLE FINANCES

  • Achieve best value for patients and taxpayers by improving efficiency and reducing unnecessary
    costs.
  • Explore new income streams, aiming for fair funding for Croydon’s needs.
  • Continue to ensure dedicated investment in primary, community and mental health. 

ACTING AS A LEADER IN PARTNERSHIP

  • Further our focus on Croydon’s economic health, by creating career opportunities and promoting
    growth in our communities.
  • Continue to join up health and care in Croydon, whilst collaborating across South West London to
    support our ongoing improvement.