GP hubs

People who live or work in Croydon now have access to a wide range of urgent care services, including booked appointments with a GP available from 8am to 8pm, seven days a week.

We have opened three ‘GP Hubs’ to treat both minor injuries and minor illnesses. The GP Hubs are equipped to care for both children and adults.

To find the best care for you:

The Hubs offer walk-in services and also booked urgent appointments with a GP. To book an appointment, people should call NHS 111 in advance for an assessment. 

NHS 111 is staffed by highly-trained health advisors to direct people to the best medical care depending on their symptoms – including the GP Hubs where appropriate. NHS 111 is available 24 hours a day and is free to call from landlines or mobiles.

Appointments at any of the new GP Hubs will be available to people living or working in Croydon if they are unable to get an appointment with their own GP.

The improved services are part of a new contract with NHS Croydon Clinical Commissioning Group and the Croydon Urgent Care Alliance – a coalition of hospital doctors, nurses and local GPs. 

This means, that for the first time, emergency and urgent care services will be working together to provide more coordinated care and support right across the borough. It also means patients and GPs within the Hubs will benefit by having more services closer at hand.

Locations

Our GP Hubs are based at three locations – Central Croydon, Purley and Parkway (New Addington).

You can find travel information and contact details for your closest GP Hub below.

Please note there is no longer a walk in minor injuries service at Edridge Road Community Health Centre.

This has been replaced with the central GP Hub based at East Croydon Medical Centre at 59 Addiscombe Road, Croydon CR0 6SD (open from 8am-8pm 365 days a year). You are advised to call NHS 111 to get an appointment there.

GP Hub Central Croydon

Address: East Croydon Medical Centre, 59 Addiscombe Road, CR0 6SD

10 minutes’ drive from nearest A&E department (Croydon University Hospital).

Car: Free and paid parking available within 2 minutes’ walk
Tram: 3 minute walk from Lebanon Road Tram Stop
Train: 5 minutes’ walk from East Croydon Train Station
Bus: Routes 64, 119, 194, 198, 433, 466
 

GP Hub Purley

Address: Purley War Memorial Hospital, 856 Brighton Road, CR8 2YL

12 minutes’ drive from nearest A&E department (Croydon University Hospital).

Car: Free and paid parking available within 2 minutes’ walk
Train: 6 minutes’ walk from Purley Train Station
Bus: Routes 60, 166, 289, 405, 407, 412, 455 & 466
 

GP Hub Parkway

Address: Parkway Health Centre, Parkway, New Addington, CR0 0JA

16 minutes’ drive from nearest A&E department (Princess Royal University Hospital)

Car: Free parking available outside
Tram: 1 minute walk from New Addington Tramlink
Bus: Routes 64, 130, 314, 464, 664
 

Our GP Hubs deliver GP services as you would expect at your GP practice. The following are examples of issues we can treat:

* Cuts, scratches and bruises
* Sprains & Strains
* Bites
* Minor burns
* Minor eye injuries
* Minor head injuries (without having passed out)
* Minor injuries to limbs, body and face
* First aid

Issues that we cannot treat at a GP Hub include:

* Repeat prescribing
* Test requests (ultrasound, urine etc)
* Dental problems
* Open wound injuries for very young children
* Injuries where an object has gone all the way through a part of the body
* Very heavy bleeding that is not stopping, including nose bleeds
* Injuries where broken glass may have entered the wound
* Injuries requiring x-ray

NHS 111

Did you know that a trip to A&E may not be necessary?

With many conditions people can be more appropriately treated elsewhere - as a result patients may wait in A&E when it would be easier and more convenient to see a local GP, a local pharmacy or get an appointment with your GP.

You can now call 111 when you need medical help fast, but it isn’t a 999 emergency.

NHS 111 is a fast and easy way to get the right help – wherever you are, and whatever the time.

You can call NHS 111 24 hours a day, 365 days a year and all calls from landlines and mobiles are free. 

Find out about NHS 111 in Croydon

Health Help Now

Health Help Now is a fast and easy way to check your symptoms, find advice and get directions to the best place for treatment - including showing which services are open near you.

The free app and website has information on local GP practices, pharmacies, local support organisations and links to dozens of local services, including those designed to prevent further illness and increase your day-to-day wellbeing.

It also offers advice on lots of health problems – such as what to do if you accidentally run out of medication or need help once the GP is closed.

Find out more at www.healthhelpnow.nhs.uk or search on your smartphone app store for Health Help Now.