A-Z of Services
Children's Hospital at Home team (CHAH)
- Service Contact: Mhn-tr.chah@nhs.net
- Address: 12-18 Lennard Road, Croydon, CR9 2RS
- Reception hours: 08:00 - 18:00 Monday to Friday | 09:00 to 15:00 Saturday and Sunday
- Reception phone number: 020 8274 6428
About The Community Children’s Nursing Service
The Children’s Hospital at Home Team (CHAHT) was formed in 1995 and was made up of just 3 Children’s Community nurses. The
team now includes one Matron, twelve Community Children’s Nurses and one Practice Educator.
The Children’s Community Nursing Team provide a range of services to children and young people who require support in their homes or other community settings. The service is provided to all children and young people with a nursing need, who are registered with a Croydon GP and are aged 0-18 years (or up to 19 years for those with special needs)
We are a team of children's nurses who provide care to:
- Children with acute and short term conditions
- Children with long term conditions
- Children with disabilities and complex conditions
- Children with life limiting and life threatening illness, including those requiring palliative and end of life care
Social Media:
Please follow the team on social media
Twitter: @CHAHCommunity
Instagram: chahcommunity
Facebook: CHAHTeam
Feedback
We are constantly striving to improve the service we provide and we value all your feedback. Team members will often bring an iPad to their visits and request a family and friends survey is completed. A questionnaire will also be given to families on discharge for you to complete and return to us.
- Parents / Guardian Questionnaire
- Young Person’s Questionnaire
- Children’s Questionnaire
You can fill in our online patient survey here. If you have questions, concerns or suggestions, it is always best to speak to the nurse who is looking after your child as soon as possible. If they are unable to help, then please contact the Matron for Planned Care Jacqui Mullin via e-mail Jacqui.Mullin@nhs.net or our Patient Advice and Liaison Service on 0208 401 3210 or e-mail ch-tr.pals@nhs.net
Compliments:
- “Fantastic support from all the girls in the Community Hospital at home care team. We felt that we have been fully supported at all times and fully informed. It’s been lovely to see the same faces every week.”
- “Excellent service. Always easy to reach. The nurses are extremely competent, helpful. Couldn't do without them”
- “Kind understanding flexible nurses who listen and explain everything clearly”
- “Excellent genuine care and good communication and punctuality. The team has been amazing.”
- “I love the relationship each nurse has built with my family as it makes it easier for treatment and my daughter feels much more comfortable”
Documents
How to refer
Please ensure your patient has a Croydon GP prior to referral.
How to Refer:
Referrals can be sent to the team via e-mail. Referrals can be made by any health professional
Please complete all relevant sections of our referral form (found on this webpage) and e-mail it to mhn-tr.chah@nhs.net.
Please call the team to confirm receipt of referral and capacity to accept
Patients should be discharged from hospital with at least 14 days supply of equipment.