A to Z of services

Children's Physiotherapy

• Service Contact: CH-TR.croydonchildrensphysio@nhs.net
• Address: Crystal Children’s Development Centre Malling Close , Croydon, CR0 7YD

Children’s MSK Physiotherapy*: 0208 274 6229 or via the hospital switch board on 0208 401 3000 Extension 6229

Children’s Community Physiotherapy*: 0208 274 6850 or via the hospital switch board on 0208 401 3000 Extension 6850.

 *don’t worry we are able to transfer you to the correct line if you are unaware of which part of the service your child is under.

About us

Our Children’s Physiotherapy team is based at the Crystal Children’s Development Centre. We see children aged up to 16 years of age who present with any of a wide range of problems and challenges, including:

• Gross Motor delay
• Developmental concerns
• Neurological precentations
• Difficulties with gross/fine motor skills, coordination or balance. 
• Musculoskeletal,
• Sports and injuries from activities
• Orthopaedic
• Rheumalology

Most children will be offered an appointments in our clinic setting at the Crystal Centre but we do also see children within their school or nursery, or in their own homes if this is required.

*Note that the Musculoskeletal (MSK) side of our service was based at Croydon University Hospital until the end of November 2022). We are now all under one roof at the Crystal Centre.

Treatment

The team works closely with families and staff from a wide range of agencies and disciplines, including occupational therapists, school teaching assistance and other hospital based professionals.

Following a period of assessment, the Physiotherapist will usually provide a home and / or school exercise programme to maximise a child’s functional ability. Treatment may include group or 1 to 1 physiotherapy sessions.

Physiotherapists also provide;

• Advice on physical activity, particularly where this is limited by a physical disability or delayed motor skills
• Standing and walking equipment which allows a child to stand supported or walk supported by a walker
• Orthotics (splints and specialist footwear), if required.

Appointments

•    Childrens Musculoskeletal Physiotherapy (MSK)

The waiting time for an initial appointment is between 6-18 weeks. Acute referrals from the consultants are often seen within 2 weeks.

Email: CH-TR.croydonchildrensphysio@nhs.net

Call: 0208 274 6229 or via the hospital switch board on 0208 401 3000 Extension 6229

•    Childrens Community Physiotherapy 

The waiting time for an initial appointment is between 6-18 weeks.

Email: Ch-tr.croydonchildrensphysio@nhs.net  

Call: 0208 274 6853 or via the hospital switch board on 0208 401 3000 Extension 6853

Frequently asked questions

Q) What do I do if I haven’t received my appointment yet?

A) The waiting time for an initial appointment is between 6-18 weeks. Please use our email or numbers above to check the progress of the waiting list. 

Q) What do I do if I want to change or cancel an appointment?

A) Please contact the department on the above number as soon as possible. 

Q) What should I bring to my appointment?

A) Any special footwear worn. If any part of your legs or feet needs to be looked at, you may like to change into a pair of shorts.

Q) What time should I arrive for my appointment?

A) Please arrive on time as treatment rooms are always booked, therefore it would not be possible to use a room for more than the allocated time.

More contacts details and address

Crystal Children’s Development Centre

Malling Close

Croydon

CR0 7YD

Email: CH-TR.croydonchildrensphysio@nhs.net

Children’s MSK Physiotherapy*: 0208 274 6229 

or via the hospital switch board on 0208 401 3000 Extension 6229

Children’s Community Physiotherapy*: 0208 274 6853 

or via the hospital switch board on 0208 401 3000 Extension 6853

*don’t worry we are able to transfer you to the correct line if you are unaware of which part of the service your child is under.

Related services

Multi-disciplinary teams including therapists, other health professionals, education and social care across Croydon.

Specialist teams for children and young people based in hospitals (tertiary centres) including: St. George’s Hospital, Evelina London Children’s Hospital, Great Ormond Street Hospital, King’s College Hospital.

Orthotic services.